Don’t wait for CQC interest in your complaints handling

Get your policies and procedures ready now

CQC complaints pack for dentists

 

Get your dental complaints policy, procedure and record sheets here in one pack.


For just £15.99 our Dental Complaints Essentials Pack gives you:

  • a complaints policy and procedure for your practice
  • a hints and tips booklet for handling dental complaints
  • complaints record sheets
  • some ideas for gathering patient feedback100% money back guarantee

Our Dental Complaints Handling Essentials Pack will ensure you are up to date and prepared.  Even now you have already registered you will benefit from checking your complaints handling approach against our advice.

Our award winning consultancy is one of the UK leading experts in dental complaints training.  “Just to say ‘big thanks’ for yesterday, my team LOVED you! They were so impressed. They found you ‘inspirational and motivating with well focused and relevant ideas to their roles in the profession.” Shaam Shamsi BDS, LDS RCS (Eng), MFGDP (UK), PGCTLCP, Pg Dip Med Eths & Law VT Adviser

Don’t wait for CQC to become interested before you act.

Secure your pack now for only £15.99 plus vat. This special price has just been extended to allow more dentists to take advantage of this very popular offer.  We can’t hold this price for much longer though.

So, hurry, order your pack now by completing this order form and send it to us or simply click below to pay by card:




CQC focus on complaints
One of the issues you face now which won’t go away now you've registered with CQC is complaints handling. We’ve spoken to CQC.  They tell us not only do you need a good well-publicised complaints policy and records, but also staff who are competent to address the complaint. It is likely that CQC will bring an on-going focus on good complaints handling.  As a result of people raising concerns and complaints, there have been cases where adult social care and health care services have had enforcement action taken, including action plans or even closure.
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