Breaking news: Complaints Masterclass

The demand for effective complaints handling training has increased significantly recently. The recession has increased the likelihood of complaints. People are more ready to complain. Are you suffering from more complaints? Help is available. Come on our Complaints Masterclass.

We’ve just announced new dates: Are you looking for help in dealing with customers who complain?

Then here is the answer our popular Complaints Masterclass booking now in London, Birmingham and Manchester

Complaints Masterclasses

Birmingham 23 June 1 delegate £349.99 Birmingham 23 June 2 delegates £625.00 Central London 20 July 1 delegate £349.99 Central London 20 July 2 delegates £625.00 Manchester 15 September 1 delegate £349.99 Manchester 15 September 2 delegates £625.00

Do you want to:
• Gain a higher level of sales success from your complaints handling?
• Identify new ways of resolving complaints?
• Gain some great strategies and advice on how to handle complaints professionally?
• Identify how you can increase your team’s ability to deal with complaints effectively?
• Identify ways in which you can increase your team’s motivation and level of commitment to achieving great complaints resolution?
• Gain advice from an expert on how to increase your team’s complaints handling performance?
• Review and assess your approach to handling difficult complaints?
• Have an expert on hand that you can use as a sounding board to work through key issues and challenges you may be facing with your complaints handling?
• Identify new ways to tackle emotionally charged complaints and the difficult conversations that can go with them?
• Get some fresh and innovative ideas that will increase your complaints resolution performance immediately?
• Need training to achieve success at complaints handling?

Complaints Handling Masterclass training booking now in London, Birmingham and Manchester

Complaints Masterclasses

Birmingham 23 June 1 delegate £349.99 Birmingham 23 June 2 delegates £625.00 Central London 20 July 1 delegate £349.99 Central London 20 July 2 delegates £625.00 Manchester 15 September 1 delegate £349.99 Manchester 15 September 2 delegates £625.00 Complaints Handling Masterclass training booking now in London, Manchester and Birmingham

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